Bajliv's Privacy Policy

1 Introduction

Bajliv (bajliv.biz) is an online Sports Betting and gaming platform operated for users in Bangladesh. This Privacy Policy ("Policy") explains how bajliv collects, processes, stores, and protects your personal information.

By using our website or app, you agree to this Privacy Policy. bajliv respects your privacy and handles your data in accordance with applicable laws and regulations.

This policy is part of our Terms & Conditionsmust be read alongside. Together, both documents form the complete agreement between you and bajliv governing your use of the services.

2 What Data We Collect

Bajliv may collect the following types of information:

3 How We Collect Data

Bajliv collects data in several ways:

• Information Provided Directly: Information you provide when filling out the registration form, uploading KYC documents, or contacting our support team.
• Automatic Collection: When you use bajliv, certain information is collected automatically through cookies, log files, and tracking technologies.
• Data Received from Third Parties: Necessary information may be received from payment providers (e.g., Mobile Pay, Nagad) or identity verification services.
• Public Sources: Information may be verified against public databases where necessary to prevent fraud or ensure legal compliance.

4 How We Use Your Data

Bajliv uses the data it collects for the following purposes:

• Account Management: Registration, login, password recovery, and profile updates.
• Service Delivery: Smooth operation of betting, deposits & withdrawals, and gaming services.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Compliance: To meet regulatory requirements and support anti-money laundering efforts.
• Customer Support: To properly address your complaints and queries.
• Service Improvement: To analyze usage patterns and improve bajliv's services.
• Contact: To send important updates, security alerts, and offers.

Bajliv will never send you marketing messages without your consent. You can opt out of marketing communications at any time.

5 Sharing Data with Third Parties

Bajliv does not sell your personal data. However, in specific circumstances, necessary information may be shared with trusted third parties:

• Payment Providers: With Mobile Pay, Nagad, and other authorized payment partners for processing financial transactions.
• KYC Services: With authorized verification agencies for identity verification.
• Legal Authorities: In response to a lawful order from a competent Bangladeshi court or regulatory authority.
• Technology Partners: For secure hosting, data backup, and cybersecurity.

6 Cookies & Tracking Technologies

Cookies and similar technologies are used on the bajliv website and app. These fall into three main categories:

• Essential Cookies: Keeping login sessions active and storing security tokens — the site cannot function properly without these.
• Functional Cookies: Used to remember your language preference, selected sports, and personalized settings.
• Analytical Cookies: To understand which parts of the site users engage with most. This information helps improve our services.

You can disable cookies through your browser settings, though this may limit some functionality on the site.

7 Data Security Measures

Bajliv employs international-standard security measures to protect your data:

• SSL Encryption: All data transfers are encrypted using 256-bit SSL technology.
• Two-Factor Authentication (2FA): OTP verification for an added layer of security at login.
• Data Encryption: Sensitive data stored in our databases is kept in encrypted form.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Restricted Access: Only authorized personnel have access to specific data.

That said, no transmission over the internet can be guaranteed to be completely secure. It is your responsibility to keep your password safe and report any suspicious activity promptly.

8 Your Rights

As a bajliv user, you have important rights regarding your privacy:

To exercise these rights support@bajliv.biz. We will respond within 30 business days.

9 Children's Privacy

Bajliv strictly does not accept registrations from anyone under 18. We do not knowingly collect personal data from minors.

If we become aware that personal data of a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

10 Data Retention Period

Bajliv does not retain your data longer than necessary. Our general policy is as follows:

• All data is retained for the duration of your active account.
• After account closure, data is typically retained for a set period due to legal obligations 5 Years Transaction data is retained for up to
• Certain data may be retained for an extended period for fraud prevention purposes.
• Where legal obligations apply, complete deletion of your data may not always be possible.

11 Policy Updates

Bajliv may update this Privacy Policy at any time. For significant changes:

• Notifications will be sent via the website and app.
• You may be notified via your registered email.
• Continued use of the service after any changes will be considered acceptance of the updated policy.

The date of the latest update will always be noted at the top of this page.

12 Contact Us

For any questions, complaints, or data-related requests regarding this Privacy Policy, please reach out through the channels below: