Frequently Asked Questions

Bajliv FAQ: All Your FAQs here

From registration and payments to betting rules, bonuses, and security — find direct answers to all your bajliv questions right here on this page.

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Account & Registration

To register at bajliv, you'll need an active Mobile Number or Email address, a strong password, and your full name and date of birth. Registration is completely free and takes just 2–3 minutes. National ID details may be required for KYC verification before your first withdrawal.

No. Under bajliv's policy, only one account is permitted per mobile number and email address. Attempting to create multiple accounts may result in all associated accounts being permanently suspended and any balance forfeited.

on the login page and click the "Forgot Password?" link. Enter your registered email or mobile number and a reset link will be sent to you. The link expires in 15 minutes, so use it promptly. If you run into any issues, support@bajliv.bizto get in touch.

Yes, you can update your phone number, email, and password anytime from Profile Settings after logging in. However, to change the full name or date of birth provided during registration, you'll need to contact our support team. If your KYC has been verified, some changes may require additional verification.

To request account closure support@bajliv.bizto reach us via email. Before submitting your request, make sure your balance is zero and you have no active bets. You can also opt for a temporary break (self-exclusion) as part of responsible gaming — Responsible Gaming See full details on the page.

Payments & Transactions

on bajliv Mobile Pay, Nagad & Rocketfor deposits and withdrawals. All payments are processed instantly with no hidden charges. Bank transfer is also available on a limited basis. For more details, Payment Page View.

Minimum deposit on bajliv ৳500 and the maximum deposit limit depends on your chosen payment gateway and account verification level. In general, you can deposit up to ৳50,000 per transaction. A verified account is required for higher limits.

In most cases, within 15–30 minutes to process. However, your first withdrawal may take 24–48 hours for KYC verification. During peak hours (10 PM–6 AM), processing may take slightly longer. If a withdrawal is delayed by more than 48 hours, please contact support.

Deposits are usually instant. If your balance hasn't updated after 30 minutes, contact support with a screenshot of the payment and your transaction ID support@bajliv.bizto send us an email or reach out via live chat. Our team typically resolves issues within 1 hour.

Tip: Always make sure you're using bajliv's correct payment number when making a payment.

bajliv does not charge any withdrawal fees. However, Mobile Pay, Nagad, or Rocket may apply their own transaction charges in accordance with each mobile banking operator's policies. For more details, Financial Transactions View page.

Betting & Games

on bajliv cricket, football, tennis, badminton, kabaddi, volleyball and over 50 sports categories available for betting. Live Casino, slots, and virtual sports are also on offer. on the Sports page View the full list.

Live betting means placing bets on a match as it happens, in real time. In bajliv's live betting section, you'll find live scores, stats, and odds that update every minute. Analyze the match as it unfolds and place smarter bets. To learn more, Betting View page.

Minimum bet amount at bajliv ৳50 and maximum bet amounts vary by market. Higher limits apply to high-profile matches. A verified account gives you access to higher betting limits.

Once a bet is confirmed, it generally cannot be cancelled. However, a Cash Out option is available on select markets, letting you settle a bet before the match ends — either locking in a profit or minimizing your loss. If Cash Out is available, you'll see it on your bet slip.

Bonuses & Offers

Registration Complete verification and make your first deposit to automatically receive a 100% welcome bonus, up to ৳10,000 up to. No promo code required. Bonus winnings are subject to wagering requirements before withdrawal — see details Terms & Conditions View on the page.

No, bonus balance cannot be withdrawn directly. Once the required wagering conditions are met, any winnings earned from the bonus are converted to your main balance and can then be withdrawn. Each bonus has its own terms — please read them before accepting an offer.

Share your unique referral code with friends through bajliv's referral program. When they register using your code and make their first deposit, you'll automatically receive a referral bonus. You can find your referral code in Profile Settings.

In bajliv's jackpot competition, placing bets on qualifying games or sports events earns you jackpot points. Once you reach a set points threshold, you're in the running to win the mega jackpot. on the Jackpot page View full terms and ongoing competitions.

Security & Privacy

Yes. bajliv uses SSL/TLS encryption and your personal information is never sold or shared with third parties. Our privacy policy here for full details. bajliv follows international-standard security protocols to keep your data protected.

Go to Profile Settings > Security and enable Two-Factor Authentication. Choose between SMS or an authenticator app — whichever you prefer. With 2FA active, no one can access your account even if your password is compromised.

If you notice an unrecognized login or suspicious transaction, immediately support@bajliv.bizto email us or reach out via live chat. Close all active sessions from Profile Settings and change your password immediately. bajliv will never ask for your password by phone or email.

bajliv takes Responsible Gaming seriously. You can set deposit limits, session time limits, and temporary self-exclusion. If you're struggling to keep your gaming under control, Responsible Gaming Read the full details on the page and contact support. bajliv is for users aged 18+ only.
Contact Support

If you don't find what you're looking for, our 24/7 support team is always ready to help.

Email Support
Live Chat
24 hours, 7 days
Average Response Time
5 minutes
Did you know?
  • Log in to the bajliv app with your fingerprint
  • Log in daily to earn loyalty points
  • Verified accounts enjoy higher betting limits
  • Get an extra 5% cashback on deposits made via Mobile Pay

Why choose bajliv?

Why millions of Bangladeshi users trust bajliv

Instant Deposits & Withdrawals

Deposit instantly via Mobile Pay, Nagad, or Rocket. Withdrawals are processed in just 15–30 minutes on average.

Bank-Grade Security

Your account is protected at all times with SSL encryption, 2FA support, and real-time fraud detection.

24/7 Bangla Support

Our support agents speak Bangla and are available around the clock to help you with any issue.

Best Odds & Live Betting

Get the best odds in the market and live betting across 50+ sports. Real-time updates on every match.

Mobile-First Experience

Bet from anywhere with the bajliv app. Fingerprint login, fast loading, and a clean, easy-to-use interface.

Rewarding Bonus Program

Welcome bonus, reload bonus, cashback, referral bonus — get extra value on every deposit.

Still have questions?

If you didn't find what you were looking for, our support team is always ready to help. Or register now and experience everything bajliv has to offer.

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